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Unified Communications ManagementEnterprise Email, Instant Messaging and VoIP
Quest Solutions for UC Management help you get the most from your investment in enterprise email, instant messaging and VoIP technologies, and demonstrate that messaging systems are run effectively as a service within your organization.
Solutions include:
- Intuitive troubleshooting and automated diagnostic tools to quickly detect, analyze and resolve messaging issues before they reach your end users
- Tools for data leak prevention and policy management to provide real-time controls for enterprise instant messaging (LCS, OCS, SameTime, Jabber) and public instant messaging (MSN, AIM, GoogleTalk, ICQ, Yahoo! Messenger)
- Deep historical metrics and inventory reporting spanning your Exchange, OCS (IM, VoIP, Audio/Video Conferencing), Sendmail, Postfix, Windows Mobile and BlackBerry environments to identify key trends so you can avoid bottlenecks and capacity issues in the future
- Item-level recovery from backups of Exchange and Notes data
- A solution to the never-ending PST problem
- An unlimited mailbox that is accessible from Outlook (online and offline), from your mobile device (BlackBerry, Windows Mobile, iPhone) and from your browser (HTTP and HTTP/S).
Management Solutions
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Helps administrators detect problems in the messaging environment, quickly diagnose exactly where and what the problems are, and resolve the problems from a single, easy-to-use interface. |
Reports on all Exchange, OCS, Windows Mobile and BlackBerry activity to enable the trending of system usage for proactive management. |

Captures, indexes and stores messaging data transparently to end-users. |

Item-level recovery from Exchange and Notes backups. Reduces the cost of e-discovery and provides end users with message-level data recovery services. |

Protects organizations from external attacks, prevents intentional or inadvertent leaks of sensitive data, and enables IT to demonstrate compliance concerning the use of real-time communications. |

Powerful, graphical solution for real-time management of Exchange permissions; simplifies the burdensome task of managing security on Exchange. |
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